Hello! I recently got around to purchasing a Quest 2 to hang out with friends of mine. However, trying to install the quest app on my PC doesn't work and only gives me the error "Can't Connect: Looks like we can't reach the Oculus server. Please check your connection". I tested the same app on another PC (that is not really VR ready) and it installed without any problems..
I have tried the following:
1. Disable proxy
2. Disable Windows Defender/Firewall
3. Restarting Windows
4. Used Ethernet/WiFi
5. Running as Administrator
6. Connecting Quest 2 to PC/Disconnecting
7. Used a VPN
For further information, here is the log file generated while trying to install the application:
[Debug] [9/20/2023 4:33:49 PM] Starting up _OculusSetup v1.16.0.0.
[Debug] [9/20/2023 4:33:49 PM] Command-line arguments: [--setupPath, C:\Users\REDACTED\Downloads\oculus\OculusSetup.exe]
[Debug] [9/20/2023 4:33:49 PM] Wrapper path supplied: C:\Users\REDACTED\Downloads\oculus\OculusSetup.exe
[Debug] [9/20/2023 4:33:49 PM] Setting locale to 'en-US' from input locale 'en-US'.
[Debug] [9/20/2023 4:33:49 PM] Setting FBT locale to 'en_US'.
[Debug] [9/20/2023 4:33:49 PM] Setting BCP 47 to 'en-US'.
[Debug] [9/20/2023 4:33:49 PM] Setting canonical IETF tag to 'en-US-u-rg-uszzzz'.
[Debug] [9/20/2023 4:33:49 PM] Setup action: Install.
[Debug] [9/20/2023 4:33:49 PM] Created secure temp directory at 'C:\Users\REDACTED\AppData\Local\Temp\OculusSetup-252980ba-6cc1-4bc4-ad4b-9ad87b6173d9'.
[Debug] [9/20/2023 4:33:49 PM] Extracting asset 'libcrypto.dll'.
[Debug] [9/20/2023 4:33:49 PM] Extracting asset 'DaybreakNative.dll'.
[Debug] [9/20/2023 4:33:49 PM] Extracting asset 'OafIpc.dll'.
[Error] [9/20/2023 4:33:49 PM] Error fetching / parsing config.\nSystem.AggregateException: One or more errors occurred. ---> System.Configuration.ConfigurationErrorsException: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. ---> System.DllNotFoundException: Unable to load DLL 'rasapi32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at System.Net.UnsafeNclNativeMethods.RasHelper.RasEnumConnections(RASCONN[] lprasconn, UInt32& lpcb, UInt32& lpcConnections)
at System.Net.UnsafeNclNativeMethods.RasHelper.GetCurrentConnectoid()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector()
at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
at System.Net.WebProxy.UnsafeUpdateFromRegistry()
at System.Net.WebProxy..ctor(Boolean enableAutoproxy)
at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
--- End of inner exception stack trace ---
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
at System.Net.WebRequest.get_InternalDefaultWebProxy()
at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
at System.Net.HttpWebRequest..ctor(Uri uri, Boolean returnResponseOnFailureStatusCode, String connectionGroupName, Action`1 resendRequestContent)
at System.Net.Http.HttpClientHandler.CreateAndPrepareWebRequest(HttpRequestMessage request)
at System.Net.Http.HttpClientHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.Networker.<GetString>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Bootstrap.NetworkConfigFetcher.<FetchConfig>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Bootstrap.Config.<LoadConfig>d__0.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at System.Threading.Tasks.Task`1.get_Result()
at Dawn.DawnSession.InitialiseAsync()
---> (Inner Exception #0) System.Configuration.ConfigurationErrorsException: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. ---> System.DllNotFoundException: Unable to load DLL 'rasapi32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at System.Net.UnsafeNclNativeMethods.RasHelper.RasEnumConnections(RASCONN[] lprasconn, UInt32& lpcb, UInt32& lpcConnections)
at System.Net.UnsafeNclNativeMethods.RasHelper.GetCurrentConnectoid()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector()
at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
at System.Net.WebProxy.UnsafeUpdateFromRegistry()
at System.Net.WebProxy..ctor(Boolean enableAutoproxy)
at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
--- End of inner exception stack trace ---
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
at System.Net.WebRequest.get_InternalDefaultWebProxy()
at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
at System.Net.HttpWebRequest..ctor(Uri uri, Boolean returnResponseOnFailureStatusCode, String connectionGroupName, Action`1 resendRequestContent)
at System.Net.Http.HttpClientHandler.CreateAndPrepareWebRequest(HttpRequestMessage request)
at System.Net.Http.HttpClientHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.Networker.<GetString>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Bootstrap.NetworkConfigFetcher.<FetchConfig>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Bootstrap.Config.<LoadConfig>d__0.MoveNext()<---
[Debug] [9/20/2023 4:33:54 PM] Initialising Analytics.
[Debug] [9/20/2023 4:33:54 PM] Querying machine metadata.
[Debug] [9/20/2023 4:33:54 PM] Anti-virus found: Windows Defender(397568, Enabled, Up-to-date)
[Debug] [9/20/2023 4:33:54 PM] Starting preflight checks.
[Debug] [9/20/2023 4:33:54 PM] RunCheck 'Dawn.Preflight.ConfigInitialisedCheck' failed.
[Error] [9/20/2023 4:33:54 PM] Aborting installation due to failed preflight check.
[Warning] [9/20/2023 4:33:59 PM] Error submitting Marauder packet:
System.Configuration.ConfigurationErrorsException: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. ---> System.DllNotFoundException: Unable to load DLL 'rasapi32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at System.Net.UnsafeNclNativeMethods.RasHelper.RasEnumConnections(RASCONN[] lprasconn, UInt32& lpcb, UInt32& lpcConnections)
at System.Net.UnsafeNclNativeMethods.RasHelper.GetCurrentConnectoid()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector()
at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
at System.Net.WebProxy.UnsafeUpdateFromRegistry()
at System.Net.WebProxy..ctor(Boolean enableAutoproxy)
at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
--- End of inner exception stack trace ---
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
at System.Net.WebRequest.get_InternalDefaultWebProxy()
at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
at System.Net.HttpWebRequest..ctor(Uri uri, Boolean returnResponseOnFailureStatusCode, String connectionGroupName, Action`1 resendRequestContent)
at System.Net.Http.HttpClientHandler.CreateAndPrepareWebRequest(HttpRequestMessage request)
at System.Net.Http.HttpClientHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.Networker.<PostJson>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.MarauderClient.<UploadMarauderPacket>d__20.MoveNext()
[Warning] [9/20/2023 4:34:00 PM] Error submitting Marauder packet:
System.Configuration.ConfigurationErrorsException: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. ---> System.DllNotFoundException: Unable to load DLL 'rasapi32.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at System.Net.UnsafeNclNativeMethods.RasHelper.RasEnumConnections(RASCONN[] lprasconn, UInt32& lpcb, UInt32& lpcConnections)
at System.Net.UnsafeNclNativeMethods.RasHelper.GetCurrentConnectoid()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector()
at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
at System.Net.WebProxy.UnsafeUpdateFromRegistry()
at System.Net.WebProxy..ctor(Boolean enableAutoproxy)
at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
--- End of inner exception stack trace ---
at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
at System.Net.WebRequest.get_InternalDefaultWebProxy()
at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
at System.Net.HttpWebRequest..ctor(Uri uri, Boolean returnResponseOnFailureStatusCode, String connectionGroupName, Action`1 resendRequestContent)
at System.Net.Http.HttpClientHandler.CreateAndPrepareWebRequest(HttpRequestMessage request)
at System.Net.Http.HttpClientHandler.SendAsync(HttpRequestMessage request, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.Networker.<PostJson>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Daybreak.Net.MarauderClient.<UploadMarauderPacket>d__20.MoveNext()
[Debug] [9/20/2023 4:34:00 PM] Removing working directory.
[Debug] [9/20/2023 4:34:00 PM] Exiting with code 1.
I am not by any means tech savvy, so if anyone can help what my problem is, I will gladly appreciate it
Solved!Go to Solution.
